Help center

Plans and billing

What each plan includes, how offer slots and the orders limit work, and what happens when you change plans.

  1. How are plans billed?
  2. What is an offer slot?
  3. How does the orders limit work?
  4. What happens when I downgrade or cancel?

How are plans billed?

Paid plans are billed by Shopify on your Shopify invoice. You pick, change or cancel a plan from the app (Home → Compare plans); Shopify shows the plan page and handles the charge. Every paid plan starts with a free trial.

What is an offer slot?

An offer switched on: an upsell, cross sell, bundle, bundle product, discount or the after purchase offer. The Free plan has three at a time; switch one off to free its slot. Paid plans have unlimited offers.

How does the orders limit work?

It counts all of your store’s orders in a calendar month, not only orders with an offer. It is soft: going over shows a reminder in the app and nothing switches off.

What happens when I downgrade or cancel?

Nothing is deleted. Offers over the new plan’s limits are switched off and come back on when you upgrade again.

See pricing for every plan and its limits.

Coming soon to the Shopify App Store

Be first to install CRO Toolbox

CRO Toolbox is on its way to the Shopify App Store. The install button on this site will go straight to the listing the day it's live, with the Free plan and a 14 day trial on every paid plan.